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Whitcombe & Co.'s Privacy Policy

Updated as of 8/29/04.

Whitcombe & Co., and its managing broker and attorney Joseph P. Whitcombe respect your privacy, period. Although our duties (including the California Rules of Professional Conduct promulgated by the California Bar Association) require us to keep your information private, we have nonetheless published this Privacy Policy to set-forth exactly what we mean when we say your information will be kept private.

We may change this policy from time to time, so please check back periodically. Please feel free to contact us if you have any questions or comments.

Whitcombe & Co.'s Privacy Policy covers the following topics:

1. What personally identifiable information is collected and how it is used

2. What general information is collected and how it is used

3. With whom personally identifiable information is shared

4. User choices regarding collection and use of information

5. User access and ability to update information

6. Security measures used to protect personally identifiable information.

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1. What personally identifiable information we collect, and how we use it:

Generally, Whitcombe & Co. asks you to provide, and collects, personally identifiable information reasonably necessary or related to our efforts to respond to your requests for our products and services. Depending on the services you request, this information may include, but is not limited to, your name, address, zip code, e-mail address, telephone number, and whether you plan on buying or selling property, or both, information about the properties in which you are interested and the criteria you provide in relation to these activities.

You will be asked to provide personally identifiable information at various places in our web site, including, but not limited to, the following:

Asking us to provide you information or contact you: If you wish us to contact you, we collect information including your first and last name, address, zip code, telephone number, email address, preferred method of contact, best time to contact you, as well as information about your motivation and goals in wishing to communicate with us.

Newsletter: If you wish to subscribe to Whitcombe & Co.'s Market Trends Newsletter, we will collect your first and last name, address, zip code, telephone number, email address.

Property Value Estimates: If you wish for us to provide an estimated listing price for you property, or to estimate the fair market value of a home you are interested in, we will collect information reasonably necessary to provide the requested service.

Information collected in the course of representation: If you choose to interact with Whitcombe & Co. or one of our agents, we may collect information in the course of providing our goods and services. Because providing real estate brokerage and legal services is a complex and involved task, this information may include a wide variety of personal information, including but not limited to, your name, address, zip code, e-mail address, telephone number, social security number, credit history reports, information about your property, including liens and property characteristics, your history of litigation, and whether you plan on buying or selling property, or both, information about the properties in which you are interested and the criteria you provide in relation to these activities.

2. What general information is collected and how it is used:

Apart for the information listed is section "1," above, we do not collect any other general information. We do not use cookies.

3. With whom personally identifiable information is shared:

Your personal information is maintained by Whitcombe & Co. in order to fulfill our legal and regulatory requirements and to provide you with the information, products and services you have requested. As a general rule, Whitcombe & Co. will not disclose your personal information to any third party except with your permission or under special circumstances, as discussed below.

Whitcombe & Co. will disclose to interested parties information pertaining to the sale of a house listed with us. This information will be posted on our web site and in the local Multiple Listing Service (MLS).

By requesting information or services from Whitcombe & Co., you give us permission to transfer your information, as reasonably necessary, certain persons and entities, such as the title insurer, lender, appraiser, escrow or settlement provider or inspector participating in your transaction(s), so that they can fulfill your request and provide you with goods and/or services.

Your information may also be transmitted to other parties in a transaction or their agent. Our Agents are independent contractors licensed by the California Department of Real Estate, with contracts to perform services for Whitcombe & Co. All personally identifiable information you provide to Whitcombe & Co. will be made available to your Agent and other Whitcombe & Co. employees that reasonably require the information to perform their designated duties.

Generally, your Agent oversee the disclosure of your information to third parties, in accordance with the customs and practices of persons engaged in the real estate industry. The various lending institutions, title companies and other service providers involved in your real estate transaction may each have their own privacy policies governing how they handle your personally identifiable information. Whitcombe & Co. is not responsible or liable for third party privacy policies or the actions of any third party with respect to your personally identifiable information.

Whitcombe & Co. will not sell or lease personally identifying information to any third-party, provided however, that in the event that Whitcombe & Co. refers you to another real estate agent, attorney, or real estate broker, or to a lending-related entity, title insurance company, escrow company, or other real estate-related good or service provider, Whitcombe & Co. may provide information to such entities as is reasonably necessary to competently provide service to you.

If you came to our website through a link on another website ("Third-Party Website"), Whitcombe & Co.  may be required, as part of our agreement with that Third-Party Website, to provide them with aggregated data or some personally identifiable information.

Whitcombe & Co reserves the right to disclose your personally identifiable information in certain circumstances when we have reason to believe that disclosing such information is necessary to contact, identify or bring legal action against someone who may be intentionally or unintentionally causing injury to or interference with our rights or property, our users, our employees or anyone else who could be harmed by such activities. We may disclose personally identifiable information when we believe in good faith that such disclosure is required by law. We may disclose personally identifiable information to a multiple listing service if the multiple listing service suspects that a person is involved in breach of security of the data or a violation of our Terms of Use or the multiple listing service's rules. Additionally, we may disclose personally identifiable information in response to a valid subpoena or court order.

Our web site provides links to other web sites. Unless otherwise specifically noted, these websites are not sponsored by Whitcombe & Co., and Whitcombe & Co. is not responsible for any personally identifiable information collected by these websites, and is generally not responsible for the content of, or services provided by these websites.

4. User choices regarding collection and use of information:

If you wish Whitcombe & Co. to refrain from contacting you, or for Whitcombe & Co. to delete all of your personally identifiable information from their databases and files, or from Whitcombe & Co. to return any documents in their possession related to their representation of you, Whitcombe & Co. will comply with any request that we take such action, subject to legal and regulatory provisions that require Whitcombe & Co. to maintain certain records regarding our representation of real estate clients.

You are free to refuse to provide any of the information requested on the Whitcombe & Co. web site. However, if you choose not to provide the requested information, we may not be able to provide you with certain Whitcombe & Co. goods and services.

5. User access and ability to update information:

You may gain access to, or update your information maintained by Whitcombe and Co. at any time by telephoning us at (530) 219-1000, or emailing us at info@whitcombeandco.com, or mailing us at 3500 Anderson Road, Davis, CA, 95616.

6. Security measures used to protect personally identifiable information:

We restrict access to Whitcombe & Co. computers and the personal information we store there by using a log-in process. Documents containing your personal information are maintained in our office, and are made accessible only to authorized persons.

Unfortunately, no e-mail transmission over the Internet is absolutely secure. Whitcombe & Co. cannot guarantee the security of any information you transmit to us from our website, and you do so at your own risk. Once we receive your transmission, we take reasonable measures to ensure its security on our system. Finally, we store all data on our system in a password protected database system, which is protected by a firewall.

If you have any questions regarding this privacy policy, or privacy issues in general, please feel free to contact us.

 

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